• Step 1: Browse our formalwear collections.
• Step 2: Select your preferred style and size.
• Step 3: Proceed to secure checkout.
• Step 4: Receive a confirmation email once placed.

• Tailoring Time: ~10 business days (all dresses are meticulously made-to-order).
• Shipping Time: ~10 business days via standard shipping.
• Total Estimated Time: ~20 business days from order to delivery.

• Recommended Timeframe: 4 to 6 weeks before your event.
• Why? This ensures ample time for our crafted production, shipping, and any necessary local alterations.

• Tailoring Time: ~10 business days (all dresses are meticulously made-to-order).
• Shipping Time: ~10 business days via standard shipping.
• Total Estimated Time: ~20 business days from order to delivery.

• Recommended Timeframe: 4 to 6 weeks before your event.
• Why? This ensures ample time for our crafted production, shipping, and any necessary local alterations.

• Standard: Crafted according to U.S. formalwear sizing.
• Measure: Compare your bust, waist, and hips with our product size chart.
• Pro Tip: If between sizes, choose the larger size for easier local alterations.

• Pre-Order: Reach out to our team for expert sizing advice anytime.
• Post-Delivery: If the fit isn't right, contact us to explore exchange or adjustment options.

Yes. Minor local alterations are completely normal and expected for formal occasion dresses to achieve a flawless, custom-tailored look.

• Within 15 Days: 100% Free returns for standard initial orders.
• 15–30 Days: Returns are accepted but subject to a 15% restocking & shelving fee.
• Exchange Returns: If you return a replacement exchange order, a 30% fee will be applied.
• Over 30 Days: No returns or items are accepted.

• Step 1: Log in to your Neggcy Account and click "Request return".
• Step 2: Download your approved prepaid return shipping label from your email.
• Step 3: Pack the dress with your order confirmation inside, and drop it off with the carrier within 7 calendar days.

• Step 1: Submit a return request through your account for the original dress.
• Step 2: Place a brand-new online order for your replacement dress to secure your size.
• Step 3: Ship the original dress back. Once it passes inspection, a full refund will be issued. (Note: If you later decide to return the new exchange order, a 30% fee applies).