Política de envío
Order Processing & Shipping Time
Your total delivery time is calculated as follows: Delivery Time = Processing Time + Shipping Time
- Processing Time: Normally 7 business days. This is the time it takes to prepare your order, including thorough quality checks and careful packaging.
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Shipping Time:
- Standard Shipping: Takes 8–14 business days.
- Express Shipping: Takes 3–7 business days.
- Total Estimated Time: 10–21 business days from order to delivery, depending on the shipping method selected at checkout.
General Shipping Guidelines:
- Orders are processed Monday through Friday, excluding public holidays.
- Orders placed on weekends or holidays will begin processing on the next business day.
- Once an order has been shipped, the shipping address cannot be modified.
Shipping Fees
Standard Shipping (8-14 Business Days)
- Orders below USD 99.00: USD 8.00 shipping fee.
- Orders USD 99.00 or above: FREE standard shipping.
Express Shipping (3-7 Business Days)
- All orders: USD 15.00 flat rate shipping fee.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–48 hours to update depending on the carrier.
Shipping Support
If you have any questions regarding shipping, delivery status, or logistics, please contact: support@neggcy.com
Our support team will respond within 48 hours on business days.